Delivery
Shipping Policy
Green Delivery
Orders are dispatched on weekdays, if you order before 3pm your item should be with you in 1 to 2 working days. Orders after 3pm will be processed the next day.
In the case of any stock issues we do our best to notify customers of the delay as soon as possible and/or provide alternatives.
Delivery
Delivery Times
IRELAND – (Shipping time – 1-2 days)
NORTHERN IRELAND (2-3 days)
€6.00 for orders under €49.99
Free on orders over €50
UK – Shipped with An Post (Shipping time 3-5 days)
Flat rate €15
MAINLAND EU – Shipped with An Post (Shipping time 5 days)
Flat rate €20
USA & CANADA – Shipped with An Post (Shipping time 5-10 days)
Flat rate €25
Click and Collect
If you would like to collect your purchases from the shop we can have them packed up and ready for you. You will receive a notification via email when your order is ready for collection.
Delivery
Returns
If you are not completely satisfied with your purchase, you can return it within 14 days of purchase in its original condition and packaging. The item including any labels should not be defaced or damaged in anyway. We will refund the product price but unfortunately we are unable to refund any postage costs incurred returning the product. Returns can also be taken back to our store by contacting us. Please take proof of purchase with you when returning items.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are sanitary goods, hazardous materials, jewellery or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
NO RETURN on Sale Items.
If you require an exchange please give us full details of your requirements.
We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit.
